Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jul 2022 18:38:26 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional
  2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508600791            10:28 PM, 07th Jul                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           10:29 PM, 07th Jul                     hi                    I wanna know my refund status           10:30 PM, 07th Jul                   Khalid                   Could you please share your order number so 
 that I can assist you further?           10:31 PM, 07th Jul                     hi                    6151647379           10:32 PM, 07th Jul                   Khalid                   We would like to inform you that your product will take 3 - 5 business days to reach our warehouse and it will take us 2 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           10:33 PM, 07th Jul                   Khalid                   Do you have any other inquiries that we can help with?           10:33 PM, 07th Jul                     hi                    8 days before I returned ..still not finish ??           10:34 PM, 07th Jul                     hi                    Its finish 5 business days           10:34 PM, 07th Jul                   Khalid                   It's already reached to our warehouse 
 but it will be checked           10:36 PM, 07th Jul                   Khalid                   Do you have any other inquiries that we can help with?           10:36 PM, 07th Jul                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:38 PM, 07th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4599963