Subject: Note Added - [#4420192] POD
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jun 2022 05:36:33 +0000

Hi ,    Shoeb Khan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4420192    Subject:  POD   Requester: Mohamed    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="color:black">Dear Karim</span></div>
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<div class="MsoNormal"><span style="color:black">We have done cross check the below issue.. the customer already received the shipment ..
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<div class="MsoNormal"><span style="color:black">Thanks </span></div>
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<div class="MsoNormal"><span style="color:black">Shoeb </span></div>
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<div>From: Karim Asklany &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, June 13, 2022 5:39 PM<br>
<b>To:</b> Faraz Lohani &lt;[email-masked]&gt;; OLM Dammam &lt;[email-masked]&gt;; Shoeb Khan &lt;[email-masked]&gt;; Bikram Neupane &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; ArishLaila &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4420192] - POD</div>
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<div class="MsoNormal">++<a id="OWAAMCC4DBEDF2FB5453186396CC38ED9E2BF" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shoeb Khan</span></a>
<a id="OWAAMACBCB16B5E234E61B7E0B235C45ED0FD" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bikram Neupane</span></a>
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<div class="MsoNormal"><i><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Best Regards</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Karim Kamel</span></i></div>
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Landmark Group</span></i></b></div>
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<div class="MsoNormal"><i><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Customer Serveice Executive-Supply Chain</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Ext: 3702</span></i></div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, June 13, 2022 5:11 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; OLM Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4420192] - POD</div>
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<div class="MsoNormal">Hi <a id="OWAAM2E58274216BF48A3BE17841BD53C63A0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@OLM Dammam</span></a>,</div>
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<div class="MsoNormal">Please assist with the POD for the below order as the customer claims not to have received:</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order ID:  6145500397<br>
Tracking ID: FP0527220003402</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'><a id="OWAAMC4B0B924F9C74BA08E5D662BCE913816" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"-apple-system",serif;text-decoration:none'>@Karim Asklany</span></a>
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<span style='font-family:"-apple-system",serif;text-decoration:none'>@[email-masked]</span></a></span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 7, 2022 9:14 PM<br>
<b>To:</b> ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4420192] - POD</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'>reminder</span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
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Problem Statement: Need POD<br>
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Order Date: May 25, 2022<br>
Order ID:  6145500397<br>
Tracking ID: FP0527220003402<br>
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Assistance Required: Need Urgent POD<br>
Issue Description: The order was shipped from our side on 5/27/22 and as per LMG website the order was delivered to the customer on 5/28/22, <br>
But the customer claims that he has not received the order, Kindly check and share with us the POD and customer ID.<br>
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Regards,</span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Sun, 5 Jun at 11:27 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحباً محمد،<br>
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نأسف حقاً إذا استغرقنا وقتاً أطول من المعتاد للرد عليك.<br>
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يعمل فريقنا على حل مشكلتك ، وسيتم الرد عليك في أقرب وقت ممكن.<br>
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أصدقاؤك ،<br>
فريق الدعم</span><span dir="LTR"></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4420192:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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