Subject: Note Added - [#4403667] POC
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jun 2022 14:16:19 +0000

Hi ,    Qazi Mohammed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4403667    Subject:  POC   Requester: السلام عليكم    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear <a id="OWAAMA12A0134ABB440A1B02A9C83E183DDFF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mir Ali</span></a>  <a id="OWAAM08D5164B25E24E13B8234718F190035D" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager
 Andalus</span></a>
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<div class="MsoNormal">The order status has been updated to pick up complete, but the customer is claiming he didn't receive the order. please investigate the issue.</div>
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<div class="MsoNormal">Kindly check storage room one again and do the best ASAP.</div>
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<div class="MsoNormal">Awaiting your confirmation on the same.</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date : May 25, 2022<br>
Order ID:  6145554427<br>
Tracking ID: 102323711<br>
Store Code: Babyshop21137<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, June 13, 2022 3:37 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4403667] - POC</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Need POC &amp; Cancellation </span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">reminder</span></strong><span style="font-size:10.5pt;font-family:-apple-system"><br>
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Order Date : May 25, 2022<br>
Order ID:  6145554427<br>
Tracking ID: 102323711<br>
Store Code: Babyshop21137<br>
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Assistance Required: Need Urgent POC &amp; marked the order as cancelled <br>
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Issue Description: The customer has contact us informing that he has not received the order, Kindly check and share with us the POC and customer ID. And also marked the order as cancelled and issue the refund ASAP<br>
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Regards,<br>
Support Team</span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 7 Jun at 7:37 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحباً نجود،<br>
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شكرا لتواصلك معنا.<br>
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نعتذر عن الأزعاج الذي حصل لك.<br>
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نحيكطم علماً أننا نعمل جاهدين لحل مشكلتك في اقرب وقت ممكن. <br>
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شكرا لتفهمكم وتعاونكم معنا<br>
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لاتتردد في التواصل معنا لمزيد من المساعده.<br>
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اصدقائك,<br>
فريق الدعم</span><span dir="LTR"></span>
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