Subject: Ticket Assigned - Conversation with hi
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 10:51:39 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional
  2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:31 AM, 07th Jun                   Abdulrahman                   Hi , My name is Abdulrahman .Thank you for contacting us. I will be happy to help you!           12:32 AM, 07th Jun                     hi                    Gi           12:32 AM, 07th Jun                     hi                    Hi           12:32 AM, 07th Jun                 
     hi                    Order number 6142276329           12:33 AM, 07th Jun                     hi                    I returned trouser more than 3 week agao           12:33 AM, 07th Jun                     hi                    Ago*           12:34 AM, 07th Jun                     hi                    Still refund not receive           12:34 AM, 07th Jun                     hi                    Pls check and advice           12:34 AM, 07th Jun                     hi                    Are you there           12:34 AM, 07th Jun                   Abdulrahman                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:37 AM, 07th Jun                   Abdulrahman                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.   We request you to please allow us some time so we can work 
 on this and do the needful.           12:37 AM, 07th Jun                   Abdulrahman                   Do you have any other inquiries that we can help with?           12:37 AM, 07th Jun                     hi                    No pls refund money as soon as possible           12:38 AM, 07th Jun                   Abdulrahman                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:39 AM, 07th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4461767