Subject: Ticket Assigned - Conversation with mohammad
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 10:51:38 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad mohammad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammad Bot:  Hi Mohammad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6146914189 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0594554434            01:21 AM, 06th Jun                   Abdulrahman                   Hi , My name is Abdulrahman .Thank you for contacting us. I will be happy to help you!           01:22 AM, 06th Jun                     mohammad                    Thank you           01:22 AM, 06th Jun                     mohammad                    I have an order and i have received a message for delivery 3 times but still didn’t get a delivery           01:23 AM, 06th Jun                   Abdulrahman                   Could you please share your order number so that I can assist you further?           01:24 AM, 06th Jun                     mohammad                    6146914189           01:25 AM, 06th Jun                     mohammad                             01:25 AM, 06th Jun                     mohammad                    Here is the track information           01:25 AM, 06th Jun                   Abdulrahman                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:25 AM, 06th Jun                   Abdulrahman                   this is your number 0594554434 ?           01:26 AM, 06th Jun                   Abdulrahman                    I have not received a response from you still, please confirm if we are still connected?           01:29 AM, 06th Jun                     mohammad                    Yes           01:29 AM, 06th Jun                     mohammad                    This is my number           01:30 AM, 06th Jun                   Abdulrahman                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.   We request you to please allow us some time so we can work on this and do the needful.           01:30 AM, 06th Jun                   Abdulrahman                   Do you have any other inquiries that we can help with?           01:30 AM, 06th Jun                     mohammad                             01:31 AM, 06th Jun                     mohammad                    Just need to know when i will receive the order           01:31 AM, 06th Jun                   Abdulrahman                   We have forwarded your query to the concerned team and will be in touch with you asap           01:31 AM, 06th Jun                   Abdulrahman                   Do you have any other inquiries that we can help with?           01:31 AM, 06th Jun                     mohammad                    No I don’t           01:32 AM, 06th Jun                   Abdulrahman                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:32 AM, 06th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4456504