Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 10:51:34 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543548021            01:18 PM, 29th May                   Amirah                   Hi , thank you for getting in touch with us my name is Amirh May i know how i can help you?           01:19 PM, 29th May                     hi                    6141051916           01:19 PM, 29th May                     hi                    thus is my order number           01:19 PM, 29th May                     hi                    i requested a return a while ago and the driver said he will pick it up           01:19 PM, 29th May                     hi                    but he fuente           01:19 PM, 29th May                     hi                    did not           01:19 PM, 29th May                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:19 PM, 29th May                     hi                    herb i went to the store to return it, they said it is already passed two weeks so no return or refund           01:20 PM, 29th May                     hi                    but it is your fault because you kept me waiting for the pick up           01:20 PM, 29th May                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           01:20 PM, 29th May                     hi                    how are you going to contact me           01:21 PM, 29th May                     hi                    by phone ?           01:21 PM, 29th May                     hi                    so I know what to expect           01:21 PM, 29th May                     hi                    and when           01:21 PM, 29th May                   Amirah                   You will be contacted via email           01:21 PM, 29th May                     hi                    ok i’m waiting           01:22 PM, 29th May                   Amirah                   as soon as possible           01:22 PM, 29th May                   Amirah                   Do you have any other inquiries that we can help with?           01:22 PM, 29th May                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:22 PM, 29th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4416644