Subject: Ticket Assigned - Conversation with fiza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jun 2022 16:48:17 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fiza fiza                    Bot:  Hi again! Bot:  Please enter your name Customer:  fiza Bot:  Hi Fiza ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:37 PM, 09th Jun                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           08:37 PM, 09th Jun                     fiza                    hi           08:37 PM, 09th Jun                     fiza                    I want some info I buy online some dresses and uses of course           08:38 PM, 09th Jun                     fiza                    and used code when I return some item           08:38 PM, 09th Jun                     fiza                    on my return item they back my money after deduction           08:39 PM, 09th Jun                     fiza                    other things on my order is chrge full price           08:39 PM, 09th Jun                   Khalid                   Could you please share your order number so that I can assist you further?           08:40 PM, 09th Jun                     fiza                             08:40 PM, 09th Jun                     fiza                    this is my order no I returned 4 items           08:40 PM, 09th Jun                     fiza                    remaining 3 items is fully charged           08:41 PM, 09th Jun                     fiza                    why?           08:41 PM, 09th Jun                   Khalid                   Please note that we have refunded the amount on a voucher way           08:42 PM, 09th Jun                   Khalid                   61475180532727659127           08:42 PM, 09th Jun                     fiza                    40% code is chrge on all items when I pay but when I return then thay apply 40 % my return items only           08:42 PM, 09th Jun                   Khalid                   this voucher you can buy from our web or max application           08:42 PM, 09th Jun                     fiza                    max application           08:43 PM, 09th Jun                     fiza                    I ordered through max application           08:43 PM, 09th Jun                   Khalid                   Yes you can use the voucher and buy again           08:44 PM, 09th Jun                     fiza                    oky           08:45 PM, 09th Jun                   Khalid                   Do you have any other inquiries that we can help with?           08:45 PM, 09th Jun                     fiza                    no thnx alot           08:46 PM, 09th Jun                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:47 PM, 09th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4476075