Subject: Ticket Assigned - Conversation with zacarias botoy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Jun 2022 17:01:38 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zacarias botoy zacarias botoy                    Bot:  Hi again! Bot:  Please enter your name Customer:  zacarias botoy Bot:  Hi Zacarias Botoy ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0571421432            08:53 PM, 04th Jun                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           08:53 PM, 04th Jun                   Khalid                   Hi, I'm not getting a response from you. Are we still connected?           08:54 PM, 04th Jun                     zacarias botoy                    I want to cancel my order because the store is very far from me. I thought it was delivery           08:54 PM, 04th Jun                     zacarias botoy                    Yes           08:54 PM, 04th Jun                   Khalid                   I apologize to you, dear customer, please note that we cannot cancel the order after confirmation.  I advise you to visit the branch if the order is ready for pickup and return the order at the same moment, or the order will be canceled automatically after 14 days after shipping.           08:55 PM, 04th Jun                   Khalid                   Do you have any other inquiries that we can help with?           08:55 PM, 04th Jun                     zacarias botoy                    They said its pick up not delivery           08:56 PM, 04th Jun                     zacarias botoy                    Because the branch is very far from me I can't come to pick up           08:56 PM, 04th Jun                     zacarias botoy                    You they can deliver in my place it be good but for pick up  I can't           08:57 PM, 04th Jun                   Khalid                   I apologize to you, dear customer, please note that we cannot cancel the order after confirmation.  I advise you to visit the branch if the order is ready for pickup and return the order at the same moment, or the order will be canceled automatically after 14 days after shipping.           08:59 PM, 04th Jun                   Khalid                   Do you have any other inquiries that we can help with?           08:59 PM, 04th Jun                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:01 PM, 04th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4450342