Subject: Ticket Assigned - Conversation with nismiya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Jun 2022 16:59:36 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nismiya nismiya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nismiya Bot:  Hi Nismiya ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0558873634            08:50 PM, 04th Jun                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           08:51 PM, 04th Jun                     nismiya                    I wanted to return few products           08:51 PM, 04th Jun                     nismiya                    When clicking return item           08:51 PM, 04th Jun                     nismiya                    One product that I want to return is not showing in the list           08:52 PM, 04th Jun                   Khalid                   Could you please share your order number so that I can assist you further?           08:53 PM, 04th Jun                     nismiya                    Order number 6146292912           08:53 PM, 04th Jun                   Khalid                   Please tell me which product that you want to return?           08:54 PM, 04th Jun                     nismiya                    Styli Short Volume Sleeves Floral Print Tiered Maxi Dress           08:54 PM, 04th Jun                     nismiya                    And           08:54 PM, 04th Jun                     nismiya                    Sustainable Embroidered Tie-Neck Top with Long Sleeves           08:55 PM, 04th Jun                   Khalid                   2 items?           08:55 PM, 04th Jun                     nismiya                    Yes           08:56 PM, 04th Jun                     nismiya                    Also I have another item           08:56 PM, 04th Jun                     nismiya                    But its in a different order number           08:56 PM, 04th Jun                     nismiya                    Will all these be collected together?           08:56 PM, 04th Jun                   Khalid                   Return request has been created           08:57 PM, 04th Jun                   Khalid                   no please separetly           08:57 PM, 04th Jun                   Khalid                   Do you have any other inquiries that we can help with?           08:57 PM, 04th Jun                     nismiya                    Thank you           08:57 PM, 04th Jun                     nismiya                    No thank you           08:57 PM, 04th Jun                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:59 PM, 04th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4450332