Subject: Ticket Assigned - Conversation with tamara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Jun 2022 16:26:43 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tamara tamara                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tamara Bot:  Hi Tamara ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6146917051 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0560003595            08:21 PM, 04th Jun                   Khalid           
         Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           08:22 PM, 04th Jun                     tamara                    Hello, my order was with delivery driver today at 2:30pm           08:22 PM, 04th Jun                     tamara                    He sent sms requesting delivery address           08:23 PM, 04th Jun                     tamara                    After a few hours he sends me voice message to say I cannot deliver my car is broken           08:23 PM, 04th Jun                     tamara                    Now when I track my package it still says out for delivery           08:23 PM, 04th Jun                     tamara                    I find this suspicious           08:23 PM, 04th Jun                   Khalid                   We sincerely apologize for any inconvenience caused,           08:24 PM, 04th Jun                   Khalid                   A request will be submitted to the concerned authorities To deliver the
  order as soon as possible           08:24 PM, 04th Jun                   Khalid                   Do you have any other inquiries that we can help with?           08:24 PM, 04th Jun                     tamara                    No thank you I will message again tomorrow if not delivered and request refund. Thanks           08:25 PM, 04th Jun                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:26 PM, 04th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4450172