Subject: Ticket Assigned - Conversation with riza sumalpong
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 04 Jun 2022 10:56:05 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with riza sumalpong riza sumalpong                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi i’m riza sumalpong   i have order that not yet delivered   i forgot to update my new mobile number   can you help me with this matter   thank you  this is my new number 0595274275 Bot:  Please enter your name Customer:  riza sumalpong Bot:  Hi Riza Sumalpong ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6146341494 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0595274275            10:31 PM, 01st Jun                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           10:31 PM, 01st Jun                     riza sumalpong                    Can you just help me to update my mobile number so the delivery person can contact me.. I forgot to update my number when I I order that’s why until now I didn’t received my order..           10:33 PM, 01st Jun                     riza sumalpong                    Riza Sumalpong           10:33 PM, 01st Jun                   Khalid                   Sure           10:33 PM, 01st Jun                     riza sumalpong                    0595274275           10:33 PM, 01st Jun                     riza sumalpong                    Thank You           10:33 PM, 01st Jun                   Khalid                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           10:35 PM, 01st Jun                   Khalid                   Do you have any other inquiries that we can help with?           10:35 PM, 01st Jun                     riza sumalpong                    No.. thank you so much.           10:35 PM, 01st Jun                   Nihal                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:36 PM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4436682