Subject: Ticket Assigned - Conversation with bakheet
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Jun 2022 15:51:03 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bakheet bakheet                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bakheet Bot:  Hi Bakheet ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0549922442            07:38 PM, 03rd Jun                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           07:39 PM, 03rd Jun                     bakheet                    Thank you khalid i have an order that taking long time           07:40 PM, 03rd Jun                     bakheet                    I am thinking if you can't process it i will just return it           07:40 PM, 03rd Jun                   Khalid                   Could you please share your order number so that I can assist you further?           07:41 PM, 03rd Jun                   Khalid                   Hi, I'm not getting a response from you. Are we still connected?           07:43 PM, 03rd Jun                     bakheet                    6146507686           07:43 PM, 03rd Jun                   Khalid                   +966549922442 is this your phone No.?           07:45 PM, 03rd Jun                     bakheet                    Yes           07:45 PM, 03rd Jun                   Khalid                   Once you place an order it will be delivered within 3-6 business days.           07:47 PM, 03rd Jun                   Khalid                   Do you have any other inquiries that we can help with?           07:47 PM, 03rd Jun                     bakheet                    What is that mean ? How long it was ?           07:47 PM, 03rd Jun                   Khalid                   ASAP           07:48 PM, 03rd Jun                   Khalid                   Do you have any other inquiries that we can help with?           07:48 PM, 03rd Jun                     bakheet                    Yes           07:48 PM, 03rd Jun                     bakheet                    It is now already 6 days           07:48 PM, 03rd Jun                     bakheet                    I didn’t receive anything           07:49 PM, 03rd Jun                   Khalid                   Working days please don't count Friday and Saturday           07:49 PM, 03rd Jun                     bakheet                    I will contact you again Monday           07:50 PM, 03rd Jun                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:50 PM, 03rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4445653