Subject: Ticket Assigned - Conversation with aerolyn abordo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Jun 2022 13:59:42 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aerolyn abordo aerolyn abordo                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aerolyn abordo Bot:  Hi Aerolyn Abordo ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  053328972            05:55 PM, 03rd Jun                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           05:56 PM, 03rd Jun                     aerolyn abordo                    Hi. I made a return request but I have change my mind and just want to return 2 items only           05:56 PM, 03rd Jun                     aerolyn abordo                    But my return request was 5 items           05:57 PM, 03rd Jun                   Khalid                   You can give the courier the 2 items you want           05:57 PM, 03rd Jun                     aerolyn abordo                    With the same reference number           05:57 PM, 03rd Jun                   Khalid                   Yes           05:58 PM, 03rd Jun                     aerolyn abordo                    Do i need to put it in a box           05:58 PM, 03rd Jun                   Khalid                   Do you have any other inquiries that we can help with?           05:58 PM, 03rd Jun                   Khalid                   Yes please the same box           05:58 PM, 03rd Jun                   Khalid                   Do you have any other inquiries that we can help with?           05:58 PM, 03rd Jun                     aerolyn abordo                    I have thrown the box already           05:58 PM, 03rd Jun                     aerolyn abordo                    Can i use any box?           05:58 PM, 03rd Jun                   Khalid                   Yes           05:58 PM, 03rd Jun                     aerolyn abordo                    Okay. Thank you so much sir           05:59 PM, 03rd Jun                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:59 PM, 03rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4445172