Subject: Ticket Assigned - Conversation with ligimol mathew
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Jun 2022 12:50:34 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ligimol mathew ligimol mathew                    Bot:  Hi again! Bot:  Please enter your name Customer:  ligimol mathew Bot:  Hi Ligimol Mathew ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   P
 aid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966536200289            03:05 PM, 03rd Jun                     ligimol mathew                    I returned some items.but still 2 items not accepted.i just want to know about the status.i t           03:06 PM, 03rd Jun                   Shehanah                   Hi Ligimol, Thank you for contacting us. My name is Shehanh  , I wil
 l be happy to assist you.           03:07 PM, 03rd Jun                     ligimol mathew                    I returned  all together.still one 20 Sr and 30 Sr jeans ,status showing return requested.i ddnt use any items.all items with tags.i just opened and aftr 2days.i returned.so what is the reason  for still the status pending           03:07 PM, 03rd Jun                   Shehanah                   Could you please share your order number so that I can assist you further?           03:07 PM, 03rd Jun                   Shehanah                   Hi, I'm not getting a response from you. Are we still connected?           03:10 PM, 03rd Jun                     ligimol mathew                    6138522631.paid on 19th april2022           03:10 PM, 03rd Jun                   Shehanah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:10 PM, 03rd Jun                   Shehanah                   We have forwarded your 
 query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:11 PM, 03rd Jun                   Shehanah                   Is there anything else i can assist you with?           03:11 PM, 03rd Jun                     ligimol mathew                    Could you please check.it.actualy the ordered size was big.thats y I returned.after that I purchased agin through online.all items was ok.but only I am waiting to know about this return status           03:11 PM, 03rd Jun                     ligimol mathew                    Ok mam.thank you somuch. All your items are good quality.only I choose the wrong size materials           03:12 PM, 03rd Jun                   Shehanah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:13 PM, 03rd Jun                     ligimol mathew                    Thank you somuch.hope I will get my refund           03:13 PM, 03rd Jun  
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