Subject: Ticket Assigned - Conversation with uzma sajid
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 03 Jun 2022 12:50:28 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with uzma sajid uzma sajid                    Bot:  Hi again! Bot:  Please enter your name Customer:  i rented  one jounior star print wapas form order number 6700814597 on 23rd january 2022 but still payment  is not returned Bot:  Please enter your name Customer:  uzma sajid Bot:  Hi Uzma Sajid ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a register
 ed user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:59 PM, 28th May                   Hissah                   Hi, Thank you for contacting us. How may I help you?           09:01 PM, 28th May                     uzma sajid                    I was returned one junior star print swaddl frome order number 6700814597 on 23rd January
  2022 but still  i can't receive back amount           09:02 PM, 28th May                   Hissah                   Minutes please to be checked           09:03 PM, 28th May                   Hissah                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           09:04 PM, 28th May                   Hissah                   Do you have any other questions that I can help you with?           09:05 PM, 28th May                     uzma sajid                    It's return ber 4 months 23 January           09:06 PM, 28th May                     uzma sajid                    Before           09:06 PM, 28th May                   Hissah                   Minutes please to be checked           09:07 PM, 28th May                   Hissah                   The amount was returned to your my credit and the
 n used in the next order number 6127717121           09:09 PM, 28th May                   Hissah                   Do you have any other questions that I can help you with?           09:09 PM, 28th May                   Hissah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:11 PM, 28th May                     uzma sajid                    No that credit for an other return not its           09:11 PM, 28th May                   Hissah                   We sincerely apologize for any inconvenience, we have forwarded your inquiry to the concerned team and one of our colleagues will get in touch with you as soon as possible to help you resolve the issue.  We ask that you allow us some time so that we can work on this and do the work.           09:11 PM, 28th May                   Hissah                   Do you have any other questions that I can help you with?           09:12 PM, 28th May                   Hissah   
                 It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:14 PM, 28th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4414446