Subject: Ticket Assigned - Conversation with patricia macaraig
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Jun 2022 12:44:44 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with patricia macaraig patricia macaraig                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  patricia macaraig Bot:  Hi Patricia Macaraig ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6146864077 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0546523347            04:21
  PM, 02nd Jun                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           04:24 PM, 02nd Jun                   Khalid                   Hi, I'm not getting a response from you. Are we still connected?           04:25 PM, 02nd Jun                     patricia macaraig                    Yes           04:26 PM, 02nd Jun                     patricia macaraig                    The courier he is very bad           04:26 PM, 02nd Jun                     patricia macaraig                    He dont want to deliver in my default add ress           04:26 PM, 02nd Jun                     patricia macaraig                    Always like this           04:27 PM, 02nd Jun                     patricia macaraig                    I send my location and then he went to another location           04:27 PM, 02nd Jun                     patricia macaraig                    Im always complaining but no action           04:29 PM
 , 02nd Jun                   Khalid                   Please give me your correct location           04:29 PM, 02nd Jun                   Khalid                   Hi, I'm not getting a response from you. Are we still connected?           04:31 PM, 02nd Jun                     patricia macaraig                    Wait           04:31 PM, 02nd Jun                     patricia macaraig                             04:32 PM, 02nd Jun                     patricia macaraig                    The default address is my adress           04:32 PM, 02nd Jun                   Khalid                   Ok please provide me the city - district - street - building No.           04:33 PM, 02nd Jun                     patricia macaraig                    Riyadh ar rabwah exit 14           04:33 PM, 02nd Jun                     patricia macaraig                    I send him via watsapp           04:34 PM, 02nd Jun                   Khalid                   A request will be submitted to the concerned 
 authorities To deliver the order as soon as possible           04:34 PM, 02nd Jun                   Khalid                   Do you have any other inquiries that we can help with?           04:34 PM, 02nd Jun                     patricia macaraig                    This attitude is not acceptble           04:35 PM, 02nd Jun                     patricia macaraig                    I dont deserve bad treatment like that           04:35 PM, 02nd Jun                   Khalid                   We sincerely apologize for any inconvenience caused,           04:36 PM, 02nd Jun                   Khalid                   i will raise your feedback to the concern team           04:36 PM, 02nd Jun                   Khalid                   but please , could you update your address ? by adding the street name or anything that can help in the next delivery?           04:37 PM, 02nd Jun                     patricia macaraig                    its very clear my adress because i send thru watsapp h
 ow cone he wnt yo another location           04:38 PM, 02nd Jun                   Khalid                   Yes Patrica but in the first he will come directly to your location in the app then he will ask you for more specific location           04:40 PM, 02nd Jun                   Khalid                   He has a limited area and many orders in very small range to deliver that's why i asked you to add more details to your address           04:42 PM, 02nd Jun                   Khalid                   Do you have any other inquiries that we can help with?           04:42 PM, 02nd Jun                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:44 PM, 02nd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4440359