Subject: Ticket Assigned - Conversation with enad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 02 Jun 2022 11:11:51 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with enad enad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  enad Bot:  Hi Enad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6147093037 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0548000920            03:07 PM, 02nd Jun                   Khalid                   
 Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           03:08 PM, 02nd Jun                     enad                    hi Khalid           03:08 PM, 02nd Jun                     enad                    I want to inquire about my order           03:08 PM, 02nd Jun                     enad                    order # 6147093037           03:08 PM, 02nd Jun                     enad                    Can I receive it today as I have a flight at 7 PM           03:09 PM, 02nd Jun                   Khalid                   We would like to inform you that click & collect orders take from 3 to 5 working days to reach the store           03:09 PM, 02nd Jun                   Khalid                   Do you have any other inquiries that we can help with?           03:09 PM, 02nd Jun                     enad                    Yes, I want to cancel the order           03:10 PM, 02nd Jun                   Khalid                   I apologize to you, dear custo
 mer, please note that we cannot cancel the order after confirmation.  I advise you to visit the branch if the order is ready for pickup and return the order at the same moment, or the order will be canceled automatically after 14 days after shipping.           03:10 PM, 02nd Jun                     enad                    ok, Thanks           03:11 PM, 02nd Jun                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:11 PM, 02nd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4439753