Subject: Ticket Assigned - Conversation with farah soboh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 16:18:43 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with farah soboh farah soboh                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  farah soboh Bot:  Hi Farah Soboh ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6146374009 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966547484737            08:10 PM, 01st Jun                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           08:11 PM, 01st Jun                     farah soboh                    Hi Khaled I have an order from centrepoint that I received partially and it’s not showing when will I receive the rest           08:12 PM, 01st Jun                   Khalid                   Could you please share your order number so that I can assist you further?           08:14 PM, 01st Jun                     farah soboh                    6146374009           08:14 PM, 01st Jun                   Khalid                   We sincerely apologize for any inconvenience caused,           08:16 PM, 01st Jun                   Khalid                   i just refund the amount back to your credit           08:16 PM, 01st Jun                   Khalid                   it will take 7-14 working days           08:16 PM, 01st Jun                   Khalid                   Do you have any other inquiries that we can help with?           08:16 PM, 01st Jun                     farah soboh                    Ok to the credit card that I paid from right?           08:17 PM, 01st Jun                   Khalid                   Yes           08:17 PM, 01st Jun                   Khalid                   Do you have any other inquiries that we can help with?           08:18 PM, 01st Jun                     farah soboh                    Ok thank you           08:18 PM, 01st Jun                     farah soboh                    No           08:18 PM, 01st Jun                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:18 PM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4435838