Subject: Ticket Assigned - Conversation with ahsan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 16:15:23 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahsan ahsan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahsan Bot:  Hi Ahsan ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0594847853            08:06 PM, 01st Jun                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           08:07 PM, 01st Jun                     ahsan                    Mr Khalid hope you all fine           08:08 PM, 01st Jun                     ahsan                    I returned 2 shirts 15 days before but didn’t get refund in my account           08:08 PM, 01st Jun                   Khalid                   Could you please share your order number so that I can assist you further?           08:10 PM, 01st Jun                     ahsan                    6143578713           08:11 PM, 01st Jun                   Khalid                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:13 PM, 01st Jun                   Khalid                   Wh have refund 45 in 5/22/22 and it will take 7-14 worknig days to appear           08:13 PM, 01st Jun                   Khalid                   Do you have any other inquiries that we can help with?           08:13 PM, 01st Jun                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:15 PM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4435816