Subject: Ticket Assigned - Conversation with hii
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jun 2022 14:54:54 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hii hii                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hii Bot:  Hi Hii ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  /startOver Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  /startOver Bot:  Please enter your number Customer:  /startOver Bot:  Please enter your number Customer:  0571256718            06:44 PM, 01st Jun                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           06:45 PM, 01st Jun                   Khalid                   Hi, I'm not getting a response from you. Are we still connected?           06:46 PM, 01st Jun                     hii                             06:47 PM, 01st Jun                     hii                    I ordered since 23 /5/22 still I didn’t get my order           06:48 PM, 01st Jun                     hii                    The delivery guys lied I’m not rejected any orders           06:48 PM, 01st Jun                     hii                    I didn’t receive any call from drivers side           06:49 PM, 01st Jun                   Khalid                   +966571256718 is this your phone No.?           06:49 PM, 01st Jun                     hii                    Ys           06:50 PM, 01st Jun                   Khalid                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           06:50 PM, 01st Jun                   Khalid                   Do you have any other inquiries that we can help with?           06:50 PM, 01st Jun                     hii                    Brother when I complained I heard same things since 4 times           06:51 PM, 01st Jun                   Khalid                   We sincerely apologize for any inconvenience caused,           06:51 PM, 01st Jun                   Khalid                   Do you have any other inquiries that we can help with?           06:51 PM, 01st Jun                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:54 PM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4435208