Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 May 2022 19:55:13 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional
  2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:44 PM, 29th May                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           11:45 PM, 29th May                     hi                    Hello           11:45 PM, 29th May                     hi                    6142362231           11:45 PM, 29th May                
      hi                    This is my order number that was cancelled but refund not yet           11:46 PM, 29th May                     hi                    When i was cancelled this one day before I was cancelled same amount that refunded immediately           11:47 PM, 29th May                   Khalid                   Did you contact your Bank regards reference No. ?           11:48 PM, 29th May                     hi                    No           11:48 PM, 29th May                   Khalid                   Please contact your bank firstly with this No. 212720231103           11:48 PM, 29th May                   Khalid                   Do you have any other inquiries that we can help with?           11:49 PM, 29th May                     hi                    Yes, can you cancel this transfer and transfer again           11:49 PM, 29th May                   Khalid                   Sorry we cannot because we already transfer the amount           11:50 PM, 29th May        
            Khalid                   Please contact the bank           11:51 PM, 29th May                   Khalid                   Do you have any other inquiries that we can help with?           11:51 PM, 29th May                     hi                    Hello           11:51 PM, 29th May                   Khalid                   Sorry we cannot because we already transfer the amount           11:52 PM, 29th May                   Khalid                   Please contact the bank           11:52 PM, 29th May                   Khalid                   Do you have any other inquiries that we can help with?           11:52 PM, 29th May                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:54 PM, 29th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4420196