Subject: Ticket Assigned - Conversation with hana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 May 2022 13:27:31 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hana hana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hana Bot:  Hi Hana ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6145520639 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566571103            05:21 PM, 28th May                     hana                    Ok           05:21 PM, 28th May                   Khalid                   Hi Hana, My name is Khalid .Thank you for contacting us. I will be happy to help you!           05:22 PM, 28th May                     hana                    Thank you           05:22 PM, 28th May                     hana                    Please i make order in 25-5           05:22 PM, 28th May                     hana                    To collect from store           05:22 PM, 28th May                     hana                    And still processing           05:23 PM, 28th May                   Khalid                   We would like to inform you that click & collect orders take from 3 to 5 working days to reach the store           05:23 PM, 28th May                   Khalid                   Do you have any other inquiries that we can help with?           05:23 PM, 28th May                     hana                    No but can you ask to harry cuz i’ll travel after tomorrow           05:24 PM, 28th May                     hana                    And i afraid I can’t take my order           05:24 PM, 28th May                   Khalid                   A request will be submitted to the concerned authorities To ship the order as soon as possible You will be contacted via e-mail           05:25 PM, 28th May                   Khalid                   Do you have any other inquiries that we can help with?           05:25 PM, 28th May                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:27 PM, 28th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4413103