Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 May 2022 05:59:28 +0000

Hi Khalid Alamri,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Still waiting for someone to pick up the return. I cannot repurchase until then </div>
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<div>On Fri, May 27, 2022, 14:24 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Hi Waheeda,</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thank you for contacting us.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We are truly sorry to hear that you were not assisted properly by our courier partner member. This is surely not the experience we want our customers to have when they shop with us. </span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We take matters like these very seriously. We have now forwarded the feedback to our courier partner and they are surely going to take strict action on this. </span></div>
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<div><span rel="tempredactor" style="font-size:14px" dir="ltr">A request has submitted to the concerned team to collect the order as soon as possible</span></div>
<div><span dir="ltr" rel="tempredactor" style="font-size:14px">​<br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Again, please accept our sincere apologies for this.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4402736