Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 May 2022 16:21:09 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502151033            08:10 PM, 27th May                     hi                    Ok           08:10 PM, 27th May                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           08:10 PM, 27th May                     hi                    I placed an order and its still under processing. Now I want to cancel my order           08:11 PM, 27th May                     hi                    How to do it           08:11 PM, 27th May                   Khalid                   When you place the order?           08:12 PM, 27th May                     hi                    2 days ago           08:12 PM, 27th May                     hi                    25th May           08:13 PM, 27th May                   Khalid                   Could you please share your order number so that I can assist you further?           08:15 PM, 27th May                     hi                    6145649828           08:16 PM, 27th May                   Khalid                   I apologize to you, dear customer, please note that we cannot cancel the order after confirmation.  I advise you to visit the branch if the order is ready for pickup and return the order at the same moment, or the order will be canceled automatically after 14 days after shipping.           08:18 PM, 27th May                   Khalid                   Do you have any other inquiries that we can help with?           08:18 PM, 27th May                     hi                    When can I expect the order to be ready           08:19 PM, 27th May                   Khalid                   We would like to inform you that click & collect orders take from 3 to 5 working days to reach the store           08:19 PM, 27th May                   Khalid                   Do you have any other inquiries that we can help with?           08:19 PM, 27th May                     hi                    No Thank you           08:20 PM, 27th May                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:20 PM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4409775