Subject: Ticket Assigned - Conversation with honey
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 May 2022 12:48:51 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with honey honey                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  honey Bot:  Hi Honey ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  0503534264 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6145789463 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please e
 nter your number Customer:  0503534264            04:44 PM, 26th May                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           04:44 PM, 26th May                     honey                    Thank you. Hello sir, i just want to know the update for my pick up order           04:45 PM, 26th May                     honey                    6145789463           04:45 PM, 26th May                   Khalid                   We would like to inform you that click & collect orders take from 3 to 5 working days to reach the store           04:46 PM, 26th May                   Khalid                   Do you have any other inquiries that we can help with?           04:46 PM, 26th May                     honey                    How can i cancel the order sir           04:46 PM, 26th May                   Khalid                   Do you want me to cancel the order?           04:47 PM, 26th May                     hone
 y                    Yes sir           04:47 PM, 26th May                     honey                    Please           04:47 PM, 26th May                   Khalid                   Cancelled           04:48 PM, 26th May                     honey                    Thank you           04:48 PM, 26th May                   Khalid                   Do you have any other inquiries that we can help with?           04:48 PM, 26th May                     honey                    Thanks sir           04:48 PM, 26th May                     honey                    Thats all           04:48 PM, 26th May                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:48 PM, 26th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4405683