Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 21 May 2022 14:02:17 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:55 PM, 21st May                   Khalid                   Hi , My name is Khalid .Thank you for contacting us. I will be happy to help you!           05:55 PM, 21st May                     hello                    Hello           05:55 PM, 21st May                     hello                    I want to return kappa slipper of size EU 42 and want 41 instead of 42           05:56 PM, 21st May                     hello                    [email-masked]           05:56 PM, 21st May                     hello                    Quratulain Khurram           05:56 PM, 21st May                     hello                    0567417019           05:57 PM, 21st May                   Khalid                   I advise you to visit the nearest store from you exchange the items through the store with the order number           05:57 PM, 21st May                   Khalid                   Do you have any other inquiries that we can help with?           05:58 PM, 21st May                     hello                    Please reply           05:59 PM, 21st May                   Khalid                   I advise you to visit the nearest store from you exchange the items through the store with the order number           05:59 PM, 21st May                   Khalid                   Do you have any other inquiries that we can help with?           05:59 PM, 21st May                     hello                    In how many days can I exchange?           06:00 PM, 21st May                   Khalid                   14 days after receiving the order           06:00 PM, 21st May                   Khalid                   Do you have any other inquiries that we can help with?           06:00 PM, 21st May                     hello                    Ok. Thank you           06:01 PM, 21st May                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:01 PM, 21st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4385003