Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 21 May 2022 13:30:54 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6144254474 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502911784            05:23 PM, 21st May                   Khalid                   H
 i , My name is Khalid .Thank you for contacting us. I will be happy to help you!           05:23 PM, 21st May                     hello                    Hello           05:23 PM, 21st May                     hello                    I have complay about the delivery guy           05:24 PM, 21st May                     hello                    And I am missing ine item           05:24 PM, 21st May                     hello                    One           05:24 PM, 21st May                   Khalid                   6144254474 this one?           05:24 PM, 21st May                     hello                    Baby mittens           05:24 PM, 21st May                     hello                    Yea           05:24 PM, 21st May                     hello                    I already ordered 2           05:24 PM, 21st May                     hello                    But it just came one           05:25 PM, 21st May                   Khalid                   could you please provide th
 e full name of the item?           05:25 PM, 21st May                     hello                    And the delivery guy refused to deliver it to my door house           05:25 PM, 21st May                   Khalid                   We sincerely apologize for any inconvenience caused,           05:26 PM, 21st May                     hello                    Baby mittens           05:26 PM, 21st May                   Khalid                   I will raise a report to the concern team           05:26 PM, 21st May                   Khalid                   Juniors Lace Detail Mittens ?           05:26 PM, 21st May                     hello                    Yes           05:28 PM, 21st May                   Khalid                   You only receive one pair?           05:28 PM, 21st May                     hello                    Yes           05:28 PM, 21st May                   Khalid                   We sincerely apologize for any inconvenience caused,           05:28 PM, 21st May  
                  Khalid                   Please allow me a moment to check this for you.           05:28 PM, 21st May                     hello                    Ok           05:29 PM, 21st May                   Khalid                   I just refund it's amount to your bank account it will take from 7-14 working days           05:30 PM, 21st May                   Khalid                   Do you have any other inquiries that we can help with?           05:30 PM, 21st May                     hello                    No thank you           05:30 PM, 21st May                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:30 PM, 21st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4384831