Subject: Ticket Assigned - Conversation with shakawat
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 21 May 2022 13:08:06 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shakawat shakawat                    Bot:  Hi again! Bot:  Please enter your name Customer:  shakawat Bot:  Hi Shakawat ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0583197178            04:58 PM, 21st May                   Khalid                   Hi Shakawat, My name is Khalid .Thank you for contacting us. I will be happy to help you!           04:59 PM, 21st May                   Khalid                   Hi, I'm not getting a response from you. Are we still connected?           05:00 PM, 21st May                   Khalid                   Hi, I'm not getting a response from you. Are we still connected?           05:02 PM, 21st May                     shakawat                    I have a delivery.  But my mobile number in the address is wrong.  I wanted to change the mobile number           05:02 PM, 21st May                   Khalid                   is this your correct No. 0583197178?           05:03 PM, 21st May                   Khalid                   We have forwarded you new No. to the courier and they will contact you ASAP           05:05 PM, 21st May                   Khalid                   Do you have any other inquiries that we can help with?           05:05 PM, 21st May                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:07 PM, 21st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4384707