Subject: Ticket Assigned - Conversation with rashaa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 20 May 2022 16:37:08 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rashaa rashaa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rashaa Bot:  Hi Rashaa ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an add
 itional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0536004663            08:30 PM, 20th May                   Khalid                   Hi Rashaa, My name is Khalid .Thank you for contacting us. I will be happy to help you!           08:30 PM, 20th May                     rashaa                    H
 i Khalid           08:30 PM, 20th May                     rashaa                    I returned some items to the store           08:31 PM, 20th May                     rashaa                    And they gave me store credit receipt           08:31 PM, 20th May                     rashaa                    Which I lost           08:31 PM, 20th May                     rashaa                    Is there a way to retrieve it?           08:31 PM, 20th May                   Khalid                   Do you mean a voucher?           08:32 PM, 20th May                     rashaa                    I think so           08:32 PM, 20th May                     rashaa                    I returned the items but instead of cash they gave me a receipt with the amount to use in 6 months           08:32 PM, 20th May                   Khalid                   Could you please share your order number so that I can assist you further?           08:33 PM, 20th May                     rashaa              
       It was not an online order           08:33 PM, 20th May                     rashaa                    It was in store           08:34 PM, 20th May                   Khalid                   We sincerely apologize for any inconvenience caused,           08:35 PM, 20th May                   Khalid                   You may visit the store again to serve you the fullest           08:36 PM, 20th May                     rashaa                    Ok thanks           08:36 PM, 20th May                   Khalid                   Do you have any other inquiries that we can help with?           08:36 PM, 20th May                     rashaa                    No thanks           08:36 PM, 20th May                     rashaa                    Have a good day           08:36 PM, 20th May                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:36 PM, 20th May                                          Vie
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