Subject: Ticket Assigned - Conversation with tarek
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 20 May 2022 15:01:01 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tarek tarek                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tarek Bot:  Hi Tarek ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6144696566 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506630001            06:55 PM, 20th May                   Khalid                   Hi Tarek, My name is Khalid .Thank you for contacting us. I will be happy to help you!           06:56 PM, 20th May                     tarek                    Need to change pick up store for order 6144696566           06:56 PM, 20th May                   Khalid                   Sorry Tarek we cannot change the store after confirmation           06:57 PM, 20th May                   Khalid                   Do you want to cancel the order and make a new one?           06:57 PM, 20th May                     tarek                    But I put alhamra mall for collecting I don’t know how change to far area           06:58 PM, 20th May                     tarek                    Yes please           06:58 PM, 20th May                   Khalid                   Cancelled           06:59 PM, 20th May                   Khalid                   Do you have any other inquiries that we can help with?           06:59 PM, 20th May                     tarek                    Thank you           07:00 PM, 20th May                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:00 PM, 20th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4381463