Subject: Ticket Assigned - Conversation with anas hamad/ missing item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 20 May 2022 11:25:58 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anas hamad/ missing  item anas hamad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anas hamad Bot:  Hi Anas Hamad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6142477656 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553752108            11:53 PM, 11th May            
        saud                   Hi, Thank you for contacting us. This is Saud How may I help you?           11:54 PM, 11th May                     anas hamad                    Hi           11:54 PM, 11th May                   saud                   hi           11:54 PM, 11th May                     anas hamad                    I received my order today, but only one of 2           11:54 PM, 11th May                     anas hamad                    6142477656           11:55 PM, 11th May                     anas hamad                    This is the order number           11:55 PM, 11th May                   saud                   which one you did not get           11:55 PM, 11th May                     anas hamad                    The baby walker           11:55 PM, 11th May                   saud                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:56 PM, 11th May                     anas hamad                   
  I asked the delivery guy about it, he said he has only one package           11:56 PM, 11th May                   saud                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:56 PM, 11th May                     anas hamad                    Please           11:57 PM, 11th May                     anas hamad                    Thanks           11:57 PM, 11th May                   saud                   the team will contact you via e mail           11:57 PM, 11th May                   saud                   is there anything more I can assist you with?           11:57 PM, 11th May                     anas hamad                    Thank you, please let them do it asap because am traveling out of country in the coming days           11:58 PM, 11th May                     anas hamad                    Thanks           11:58 PM, 11th May                   saud                   It was a 
 pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:58 PM, 11th May                     anas hamad                    You too           11:59 PM, 11th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4344776