Subject: Ticket Assigned - Conversation with zubair
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 19 May 2022 15:19:02 +0000

Hi Khalid Alamri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zubair zubair                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zubair Bot:  Hi Zubair ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556723225            07:15 PM, 19th May                   Khalid                   Hi Zubair, My name is Khalid .Thank you for contacting us. I will be happy to help you!           07:16 PM, 19th May                     zubair                    Is there any exchange policy?           07:16 PM, 19th May                     zubair                    That we ordered by online           07:17 PM, 19th May                   Khalid                   you can exchange in the store only if the item was in the original situation           07:18 PM, 19th May                   Khalid                   Do you have any other inquiries that we can help with?           07:18 PM, 19th May                     zubair                    Thank you           07:18 PM, 19th May                   Khalid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:18 PM, 19th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4378250