Subject: Note Added - [#4237590] Re:مبلغ الإرجاع في الطريق
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 19 May 2022 10:29:30 +0000

Hi ,    Namrita Kanjani added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4237590    Subject:  Re:مبلغ الإرجاع في الطريق

   Requester: Hani Al-Hazmi    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US"><a id="OWAAMB77351CA64F46D4D96E33FE7695739A2" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Gito Varghese</span></a></span></div>
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<span style="color:black">Regards,</span><span style="font-size:10.0pt;color:black"></span>
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<span style="color:black">Namrita Kanjani</span><span style="font-size:10.0pt;color:black"></span>
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<span lang="EN-US" style="color:black">Senior </span><span style="color:black">E-Commerce Content Merchandiser</span><span style="font-size:10.0pt;color:black"></span>
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<div>From: <span style="font-size:12.0pt;color:black">Max &lt;[email-masked]&gt;<br>
<b>Reply-To: </b>Max &lt;[email-masked]&gt;<br>
<b>Date: </b>Thursday, 19 May 2022 at 2:08 PM<br>
<b>To: </b>Namrita Kanjani &lt;[email-masked]&gt;<br>
<b>Cc: </b>Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject: </b>Fwd: [#4237590] - Re:<span lang="AR-SA" dir="RTL">مبلغ الإرجاع في الطريق
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to the order number: 6136275001</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">kindly create a voucher with following details:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Voucher value : 18</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">TH value: 20</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Validity: 3 month</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Concept: MAX</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Country: KSA</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Khalid</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الأربعاء, 18 مايو في 8:53 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Hani Al-Hazmi &lt;[email-masked]&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">سلام عليكم،
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">المبلغ الخصوم من حسابي 161.20 ريال وقمتم بارجاع 143 ريال فقط حيث انه يوجد خطأ في طريقة حسابكم للقسيمة ولكن ليس هذا الموضوع</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>...
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">يرجى إرفاق ماتم استلامة من بطاقتي وكم قمتم بتحويله لي ومعرفة الخطأ من جانبكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>!!
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">خلاصة موضوعي</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">هناك 18 ريال رسوم التوصيل لم يتم ارجاعها لحسابي</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>!!
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">راجعو كم المبلغ المحول من حسابي البنكي وقومو فقط باعادة نفس المبلغ مشكورين حيث أن منتجاتكم رجعت لكم بالكامل</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>...
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Sent from my Huawei phone</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">From: Max &lt;[email-masked]&gt;<br>
Date: Wed, May 18, 2022, 8:03 AM<br>
To: [email-masked]<br>
Subject: Re: [#4237590] - Re:</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">مبلغ الإرجاع في الطريق</span><span style="font-size:10.5pt;font-family:-apple-system"><br>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا هاني .</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">تقبل كامل اعتذارنا على الازعاج الذي تسببنا به.</span>
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<span lang="AR-SA" style="font-size:10.5pt">لقد تحققنا ونود إبلاغك أنك استخدمت قسيمة ترويجية أثناء إنشاء طلبك وأن جميع القسائم غير قابلة للاسترداد. ومن ثم ، فقد قمنا بمعالجة ارجاع المبلغ الذي دفعته مقابل ذلك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نشكرك على تفهمك وتعاونك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt"> لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span>
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