Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 09:22:04 +0000

Hi Hessah Alsufayyan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:13 PM, 14th Apr                     User                    #6822333044           01:15 PM, 14th Apr                     User                    Pls can you track my order. It was due for delivery yesterday and I'm disappointed it didn't arrive on time           01:16 PM, 14th Apr                     User                    I placed another order mich later and I received that already. As for this one I ordered it first and it hasn't arrived. It seems like its lost?           01:17 PM, 14th Apr                   hessah                   Hi, Thank you for contacting us. How may I help you?           01:18 PM, 14th Apr                     User                    Can I just cancel           01:18 PM, 14th Apr                   hessah                   Thank you for sharing the order details. Please allow me a 
 moment to check this for you.           01:18 PM, 14th Apr                     User                    And request a refund please           01:18 PM, 14th Apr                     User                    Ok thank you           01:18 PM, 14th Apr                   hessah                   Your request has been submitted to the concerned authority to deliver the order as soon as possible. We will contact you if there is any new information.           01:19 PM, 14th Apr                   hessah                   Do you have any other questions that I can help you with?           01:19 PM, 14th Apr                     User                    No thank you           01:19 PM, 14th Apr                   hessah                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           01:21 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6062772