Subject: Ticket Assigned - Conversation with Seraj
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 09:56:57 +0000

Hi Hessah Alsufayyan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Seraj Seraj                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi seraj, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-1111027 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            01:50 PM, 13th Apr                   hessah                   Hi, Thank you for contacting us. How may I help you?           01:51 PM, 13th Apr                     Seraj                    still my last two orders showing pending ,but i already recived the order , when you update           01:52 PM, 13th Apr                     Seraj                    hello           01:53 PM, 13th Apr                   hessah                   Could you please share your order number so that I can assist you further?           01:54 PM, 13th Apr                     Seraj                    6820300937           01:54 PM, 13th Apr                   hessah                   We sincerely apologize for any inconvenience, we have forwarded your inquiry to the concerned team and one of our colleagues will contact you as soon as possible to help you resolve the issue.  We ask that you allow us some time so that we can work on this and do the work.           01:55 PM, 13th Apr                   hessah                   Do you have any other questions that I can help you with?           01:55 PM, 13th Apr                     Seraj                    no           01:55 PM, 13th Apr                   hessah                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           01:56 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6055068