Subject: Ticket Assigned - Conversation with Arafat Tamim
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 08:07:35 +0000

Hi Hessah Alsufayyan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Arafat Tamim Arafat Tamim                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Arafat tamim, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6820556635 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0406230001946     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:53 AM, 13th Apr                     Arafat Tamim                             11:54 AM, 13th Apr                     Arafat Tamim                    Why don’t there have any tracking status?           11:55 AM, 13th Apr                     Arafat Tamim                    Can you please tell me, why Don't i get my order?           11:56 AM, 13th Apr                   Reena                   Good Afternoon Arafat, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           11:57 AM, 13th Apr                     Arafat Tamim                    Can yiu please check my order, why Don't i get my order?           11:59 AM, 13th Apr                   hessah                   Hi, Thank you for contacting us. How may I help you?           12:00 PM, 13th Apr                   hessah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:00 PM, 13th Apr                     Arafat Tamim                    Okay           12:02 PM, 13th Apr                   hessah                   Is this your correct number 966538044578?           12:02 PM, 13th Apr                     Arafat Tamim                    Yes           12:04 PM, 13th Apr                   hessah                   Your request has been submitted to the concerned authority to deliver the order as soon as possible. We will contact you if there is any new information.           12:05 PM, 13th Apr                   hessah                   Do you have any other questions that I can help you with?           12:05 PM, 13th Apr                   hessah                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           12:07 PM, 13th Apr                     Arafat Tamim                    I request to change mu delivery location. Can you please check?           12:07 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6054048