Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 09:09:33 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.    Ticket comment <div dir="auto">
<div dir="auto">This all my transaction from my account with last number 2256 from Desember until today, 27 January 2023.</div>
<div dir="auto">And i already check also true phone to alrajhi bank, about your number transaction : 232418025117, but they staff alrajhi, no transaction to my account, so what i will do?</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 5 Jan 2023, 03:25 Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We are following up with you regarding the following order number:  </div>

<div> </div>

<div>We have checked and as we can see a refund of amount SAR  453 has been successfully processed on 21-12-2022 to the card ending in  2256. An email notification regarding the same was sent to your email address.</div>

<div> </div>

<div>Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.<br>
<br>
<br>
As your refund is being processed through our system, and everything appears to be in order, we would mark this customer support case as resolved. If for any reason you do not receive the amount in the coming few days, please free to write back to this email and we will reopen the case. I hope you are satisfied with our response to you today.</div>

<div> </div>

<div>We hope this this helps and have a great day! Stay Safe!</div>

<div> </div>

<div>Thanks,</div>

<div>Centrepoint Support Team</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010450347'>Screenshot_20230127-112521_alrajhi bank.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010450348'>Screenshot_20230127-112704_alrajhi bank.jpg</a><br />3. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010450349'>Screenshot_20230127-113512_alrajhi bank.jpg</a><br />4. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010450350'>Screenshot_20230127-112735_alrajhi bank.jpg</a><br />5. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010450351'>Screenshot_20230127-112549_alrajhi bank.jpg</a><br />6. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010450352'>Screenshot_20230127-112642_alrajhi bank.jpg</a><br />7. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010450353'>Screenshot_20230127-113411_alrajhi bank.jpg</a><br />8. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010450354'>Screenshot_20230127-112608_alrajhi bank.jpg</a><br />9. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010450355'>Screenshot_20230127-112409_alrajhi bank.jpg</a><br />10. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010450356'>Screenshot_20230127-112445_alrajhi bank.jpg</a><br />11. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044010450357'>Screenshot_20230127-112318_alrajhi bank.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5547605