Subject: Note Added - [#5607850] POC
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 12:50:50 +0000

Hi ,    Centrepoint Nakheelmallburaida added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5607850    Subject:  POC   Requester: Lamia    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear team ,</div>
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This the ordaer has been updated by mistake from one of our staff , and the order has been saved and communicated with the customer .<br>
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<div>From: Manager NakheelMallBuraida &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, January 23, 2023 3:44 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;[email-masked]&gt;; Centrepoint Nakheelmallburaida &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Landmark Group &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Shinil James &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5607850] - POC
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Dear Miss. Nusaybah</div>
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The order available we will call the customer to receive it</div>
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Thanks &amp; regards</div>
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Saja Faeq</div>
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Business Manager Nakheel mall</div>
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0554622908</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, January 23, 2023 2:55 PM<br>
<b>To:</b> Centrepoint Nakheelmallburaida &lt;[email-masked]&gt;; Manager NakheelMallBuraida &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Landmark Group &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Shinil James &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5607850] - POC</font>
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<div class="x_x_MsoNormal">Hi <a id="OWAAM7E755E51C11C483D948A4DEA4D8C68E8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Manager NakheelMallBuraida</span></a>
<a id="OWAAM0F2423641FE3496C93111A1EC680C8AC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Centrepoint Nakheelmallburaida</span></a>
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<div class="x_x_MsoNormal">Order received on 16 Jan 2023 in Sahla, but customer confirmed not receiving the order.</div>
<div class="x_x_MsoNormal">Please check the order physically in your store or not.</div>
<div class="x_x_MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="x_x_MsoNormal">Order number: 6197054637</div>
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<div class="x_x_MsoNormal">Note: order should not be updated until customer picked up.</div>
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<b>From:</b> Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, January 22, 2023 3:34 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5607850] - POC</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="x_x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
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Problem Statement: Need POC</span></div>
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<div class="x_x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Order Date : Jan 12, 2023<br>
Order ID: 6197054637<br>
Tracking ID: 619705463722999991<br>
Store Code: Babyshop21486</span></div>
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<div class="x_x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Assistance Required: Need Urgent POC</span></div>
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<div class="x_x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Issue Description: The order as per HYBRIS the order collect by the customer on ​1/16/23 4:00 PM, But customer claiming that she has not received the order, Kindly check and
 share with us the POC and customer ID.<br>
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Regards,<br>
Safa.</span></div>
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</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>5607850:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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