Subject: New Reply Received - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 22 Jan 2023 11:49:45 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="auto">15 SR is very less for the time which u have wasted </div>
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<div>On Sun, 22 Jan 2023 at 2:48 PM Hravalika Dasari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">I don’t have time to return my order neither am interested.</div>
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<div dir="auto">Where is the voucher ?</div>
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<div dir="ltr" class="gmail_attr">On Sun, 22 Jan 2023 at 2:45 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi hravalika dasari,<br><br>Thank you for your patience.<br><br>We sincerely apologize for this inconvenience caused to you.</div>
<div dir="ltr">Your disappointment is highly understandable. Please accept our sincere apologies for not meeting your expectation on this occasion. We hope you could afford us the opportunity to assist you with your requirement in the future! and also we can accept the item with full refund, you can easily confirm your wish and will be happy to assist you to the fullest. <br><br>We are asking you to accept a voucher worth 15 SAR as a token of apology for the inconvenience caused to you, kindly confirm if you accept it.<br><br>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5600127