Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 01:40:10 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Delivery  Ticket comment <div><br></div>
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<div>On Sat, 7 Jan 2023 at 4:34 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Aaminah khan,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>This is definitely not the experience we want you to have when shopping with us. We ask that you show us the name of the correct item you placed the order for and a photo of the incorrect item you received. So that we can investigate further and assist you accordingly.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div>
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</div></blockquote>    Hello below I’m attaching the pics what I ordered and what I got both are two different things have a look.<div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODg1MjI5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.L6ssemUUbllKOxjB7tngE-wBQwn6Uet78DgdlKDr0mU" data-id="2044008852293" style="max-width: 100%"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODg1MjI5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5ymEOTyx2cNlz7UzAjjQmcNOmJiTx9vbbUd71wBNpIQ" data-id="2044008852292" style="max-width: 100%"></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5542433