Subject: Note Added - [#5458073] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 06:30:11 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5458073    Subject:  Returns   Requester: Eslam3332005    Note Content:   <div class="WordSection1">
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, December 16, 2022 3:11 PM<br>
<b>To:</b> Qazi Mohammed &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5458073] - Returns</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly note that the CST has purchased in the store and they are complaining regarding bad behavior from the store staff.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">As per customer :  I have a complaint against one of your branches - Thirty Al Olaya Branch .. due to forcing my wife to receive an alternative credit note for the cash return - during
 the specified return period - and also the extreme intransigence of the employee<br>
The employee accused her of using the piece .. despite her oath that the piece was from the corner of the cuts, and the remaining piece was of the size, so she took it, but it was not suitable<br>
The employee spoke to her in a very, very bad way<br>
And when the Super Pfizer was requested, she also came and spoke in the same manner, and upon her insistence<br>
right to return<br>
She refused the cash return and forced her to take a credit note of the value, or she would not return the piece and wait until the branch closed and she would not return the piece<br>
Upon requesting an interview with the branch manager<br>
she said unwavering.<br>
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Customer Full Name: ​Islam Hassan<br>
Contact Number:  ​0540041527</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">the invoice is attached!<br>
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Thanks for the help!<br>
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Regards,</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Zeina.</span></div>
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