Subject: New Reply Received - have a problem i want to return some items but i can't please fix this issue immediately from my order page. 6164937891
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 13 Sep 2022 11:38:06 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  have a problem i want to return some items but i can't please fix this issue immediately from my order page. 6164937891  Ticket comment <div dir="auto">Respond please!!! </div>
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<div>On Tue, 13 Sep 2022, 6:46 am مشعل احمد, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hello, </div>
<div dir="auto">There's no return button and i think because all of the items were in an office so your app thinks that all the items are just one item and its a programing issue. </div>
<div dir="auto">So i will write you the items that i want to return and you do it manually in your end, Is this good for you?? </div>
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<div dir="auto">I screenshoted the issue and it's the same email im contacting you with and the device is an android note 20 ultra and also an iphone 13 pro max with the latest app version. </div>
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<div dir="ltr" class="gmail_attr">On Sun, 11 Sep 2022, 4:47 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

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<div>Thank you for reaching out to us.</div>

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<div>We sincerely apologize for the issue you are facing however, could you please share with us the following details so we can assist you accordingly with this-<br>
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1. Screenshot of the issue</div>

<div>2. Registered email address</div>

<div>3. Device Model</div>

<div>4. App Version</div>

<div>5. iOS/Android Version</div>

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<div>Thank you for your help!</div>

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<div>Your Friends,</div>

<div>The Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4859857