Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Aug 2022 07:04:38 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="ltr">
<div dir="ltr">Thank you .  <div><br></div>
<div>Make a request for a return from your side, please. Additionally, it would be a huge help if you could replace products with an expiration date of at least a year.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Aug 31, 2022 at 9:24 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Pratheesh,</div>
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<div>Thank you for shopping with us.</div>
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<div dir="ltr">We truly apologize for the inconvenience caused to you.</div>
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<div dir="ltr">You can return your Splash, Babyshop, Shoe Mart or Lifestyle product to a Centrepoint store, and use your cash refund or Credit Note to buy a new product right away as we do not have the exchange option at the moment.</div>
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<div dir="ltr">Or if you would like to, we can make the return request from our end.</div>
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<div dir="ltr">Please be assured that this issue has been forwarded to our relevant team and they will make sure you receive your products in good condition for future purchases.<br> <br>Once again, please accept our sincere apologies for this.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4792806