Subject: Ticket Assigned - Conversation with mohamed ali
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 16 Aug 2022 12:49:43 +0000

Hi Hessah Alsufayyan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed ali mohamed ali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohamed ali Bot:  Hi Mohamed Ali ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6161919992 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0550810951            04:42 PM, 16th Aug                 
   Hissah                   Hi(Mohamed ), My name is.Thank you for contacting us. I will be happy to help you!           04:43 PM, 16th Aug                     mohamed ali                    Hi Hissah           04:44 PM, 16th Aug                     mohamed ali                    Please update my mobile number at the order number 6161919992 to 0550810951           04:44 PM, 16th Aug                     mohamed ali                    Also I want to update my mobile number at Click and Collect           04:46 PM, 16th Aug                   Hissah                   We sincerely apologize for any inconvenience, we have forwarded your inquiry to the concerned team and one of our colleagues will get in touch with you as soon as possible to help you resolve the issue.  We ask that you allow us some time so that we can work on this and do the work.           04:46 PM, 16th Aug                   Hissah                   Do you have any other questions that I can help you with?           04:47
  PM, 16th Aug                   Hissah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:49 PM, 16th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4737781