Subject: Note Added - [#4726204] Complain about click and collect
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 14 Aug 2022 07:30:01 +0000

Hi ,    Max Khobar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4726204    Subject:  Complain about click and collect   Requester: amal shah    Note Content:   <div class="WordSection1">
<div class="MsoNormal" style="background:white">
<span style="font-family:Roboto;color:black">Order is available in the store... </span><span style="font-family:Roboto"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white"><span style="font-family:Roboto"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal" style="background:white">
<span style="font-family:Roboto;color:black">And also, we have informed the Customer.. </span><span style="font-family:Roboto"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, August 14, 2022 10:23 AM<br>
<b>To:</b> Max Khobar &lt;[email-masked]&gt;; Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4726204] - Complain about click and collect</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​Hi Team,<br>
<br>
Problem Statement: Late Delivery C&amp;C<br>
Order Date : 05/08/2022<br>
Order ID:  6159728211<br>
Store Code: Max60127<br>
Tracking ID: 615972821123999991<br>
<br>
Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.<br>
<br>
Regards,<br>
CS Team </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 13 Aug at 8:03 PM
<span class="separator">, amal shah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hello I am very glad that your customer care service is very good I emailed you earlier about my order no
<a href="tel:6159728211" rel="noreferrer">6159728211</a> that is placed 1week earlier and didn't get it this order till now. Earlier from my order no
<a href="tel:6158739848" rel="noreferrer">6158739848</a> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I wanted to exchange 1 article from your store but due to miscommunication that article was returned and I got refunded and I have to order same returned item again for which
 I have bear loss and waste of time too but its sad that I didn't get it even after 1 week too .I request you to please deliver my parcel as I hVe to travel soon I need this as soon as possible.thanks for your response </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div id="composer_signature">
<div>
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#575757'>Sent from my Galaxy</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4726204:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>