Subject: New Reply Received - Re: You haven't collected order number 6160626265
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Aug 2022 11:01:57 +0000

Hi Hessah Alsufayyan,  The customer has responded to the ticket.  Re: You haven't collected order number 6160626265  Ticket comment <div dir="auto">Thank you for your email.<div dir="auto">The item i would like to return is in the attached photo.</div>
<div dir="auto">As I mentioned in my previous email, I already collected the item and would like to return it. But as it is shown the status of the order is still  "processing".</div>
<div dir="auto"><br></div>
<div dir="auto">Best regards.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Aug 12, 2022, 1:01 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We sincerely apologize for any inconvenience caused to you however, you are receiving the notification to collect as the status appears to be not updated in the order. If you wish to return any items in this order please do let us know the name of the item and we will be happy to arrange the return for you once the status has been updated.<br>
<br>
 Also, we have forwarded this to our concern team to update the status of your order, we will update you on this as soon as we hear back from our team.</div>

<div>
<br>
We hope this helps and have a great day! Stay Safe!</div>

<div> </div>

<div>Your Friends,<br>
The Support Team</div>

	

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</blockquote></div>

Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2043370656851'>Screenshot_20220812-140332_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4721533