Subject: Ticket Assigned - Conversation with martie abesia
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 08 Aug 2022 16:31:43 +0000

Hi Hessah Alsufayyan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with martie abesia martie abesia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  martie abesia Bot:  Hi Martie Abesia ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6159006222 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542571249            08:22 PM, 08th Aug                     martie abesia                    Ok           08:23 PM, 08th Aug                   Hissah                   Hi(Martie), Thank you for contacting us. i am Hessa  How may I help you?           08:24 PM, 08th Aug                     martie abesia                    Hi hessa, i want to inquire about my order because i didn’t receive my order, I expected my order arrived in August 4,2022.           08:27 PM, 08th Aug                   Hissah                   are you still with us ?           08:27 PM, 08th Aug                   Hissah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:27 PM, 08th Aug                   Hissah                   We sincerely apologize for any inconvenience, we have forwarded your inquiry to the concerned team and one of our colleagues will get in touch with you as soon as possible to help you resolve the issue.  We ask that you allow us some time so that we can work on this and do the work.           08:28 PM, 08th Aug                     martie abesia                    Ok please trace my order thank you           08:28 PM, 08th Aug                   Hissah                   Do you have any other questions that I can help you with?           08:28 PM, 08th Aug                     martie abesia                    That’s all I want to tack my order. Its not arrived on expected date.           08:29 PM, 08th Aug                   Hissah                   We sincerely apologize for any inconvenience, we have forwarded your inquiry to the concerned team and one of our colleagues will get in touch with you as soon as possible to help you resolve the issue.           08:30 PM, 08th Aug                   Hissah                   Do you have any other questions that I can help you with?           08:30 PM, 08th Aug                     martie abesia                    No thank you           08:31 PM, 08th Aug                   Hissah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:31 PM, 08th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4707350