Subject: Note Added - [#4702104] Conversation with noor
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 08 Aug 2022 05:58:24 +0000

Hi ,    Akash Datla added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4702104    Subject:  Conversation with noor   Requester: نور نور    Note Content:   <div class="WordSection1">
<div class="MsoNormal">++<a id="OWAAME661DC3C8EFF4CB897A9A62C99CBA017" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Zainul Hasan</span></a>
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Akash Datla</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, August 7, 2022 6:48 PM<br>
<b>To:</b> Bm olmriyadh &lt;[email-masked]&gt;; Akash Datla &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4702104] - Conversation with noor</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Update phone number<br>
Order Date: 04/08/2022<br>
Order ID: 6159522132<br>
Tracking ID: FP0805220001071<br>
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Kindly update the number and arrange delivery asap.<br>
Customer contact number: 0507226818<br>
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Regards,<br>
CS Team<br>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الأحد, 7 أغسطس في 4:59 م
<span class="separator">, نور نور &lt;[email-masked]&gt; كتب: </span></span><span class="separator"></span>
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<span style="font-size:9.0pt;color:#6F7071">noor</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">أهلا مرة أخرى!<br>
<b>Bot: </b>يرجى إدخال اسمك<br>
<b>Customer: </b>noor<br>
<b>Bot: </b>مرحبًا ، ماذا تحتاج للمساعدة؟<br>
<b>Customer: </b>تحديث طلبك<br>
<b>Bot: </b>يرجى اختيار موقعك<br>
<b>Customer: </b>المملكة العربية السعودية<br>
<b>Bot: </b>يرجى إدخال رقم الطلب للمتابعة<br>
<b>Customer: </b>6159522132<br>
<b>Bot: </b></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">حالة الطلب الخاص بك :
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<b><span style="color:#3F3F46"><br>
</span></b><span style="color:#3F3F46">يما يلي مواعيد استلام طلبك:</span>
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<strong><span style='font-family:"Calibri",sans-serif;color:#3F3F46'>الطلب المنزلي:
</span></strong><span style="color:#3F3F46">7 to 9 أيام</span>
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<b><span style="color:#3F3F46"><br>
</span></b><span style="color:#3F3F46">يمكنك تتبع طلبك بسهولة <strong><span style='font-family:"Calibri",sans-serif'>من حسابي &gt; تاريخ الطلبات</span></strong>. يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات.</span>
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<b>Bot: </b>هل تمكنت من حل الاستعلام الخاص بك<br>
<b>Customer: </b>لا<br>
<b>Bot: </b>هل ما زلت تريد التحدث إلى موظف الخدمة؟<br>
<b>Customer: </b>Yes</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">‏وهذا رقمي الي ابيهم يتواصلون معي عليه عشان استلم شحنتي 0507226818</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">‏انا طلبت طلبيه برقمي القديم وانا غيرته وابيهم يتواصلون برقمي الجديد</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">الطلبيه ب اسم نور حمد</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحبا نور شكرا لتواصلك معنا , معك حصه </span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كيف يمكنني مساعدتك ؟</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:53 PM, 07th Aug</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">دقائق من فضلك ليتم التحقق</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:56 PM, 07th Aug</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.<br>
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نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:57 PM, 07th Aug</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:57 PM, 07th Aug</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم. </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:59 PM, 07th Aug</span></div>
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