Subject: Note Added - [#5000169] POC
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 14 Dec 2022 07:14:27 +0000

Hi ,    Abhilash Kuttalam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5000169    Subject:  POC   Requester: سلمى الغامدي    Note Content:   <div class="WordSection1">
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<a id="OWAAMB6E36CC6DE684205B2E7A29953D33480" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Max Baljurashi</span></a> please check and reply to all.
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<div>From: Akshay Berry &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, December 13, 2022 3:59 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;[email-masked]&gt;; Max Baljurashi &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Ashutosh Diwakar Kumar &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5000169] - POC</div>
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<div class="MsoNormal">Hi <a id="OWAAMD3222E0AD87C455AA91BC41AB365A2DB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhilash</span></a>,</div>
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<div class="MsoNormal">No reply from store team. </div>
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<div class="MsoNormal">Order ID: 6137863589</div>
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<div class="MsoNormal">Store Code: Max60177</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzA3MjYxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.76KyCNzZxlnsZbPKZdNxj7IVFIhPJGkl4zSRhc0FMVY" data-id="2044007072612" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, December 4, 2022 10:10 AM<br>
<b>To:</b> Max Baljurashi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashutosh Diwakar Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5000169] - POC</div>
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<div class="MsoNormal">Dear <a id="OWAAM20AFE399300F4C86A751D88290118DCC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Max Baljurashi</span></a> Imran, please reply to all on this email. Customer is waiting for an update.
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, December 2, 2022 4:47 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max Baljurashi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ashutosh Diwakar Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5000169] - POC</div>
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<div class="MsoNormal">Hi <a id="OWAAM75D584E243634A50AEC6B7F618C7F398" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhilash</span></a>,</div>
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<div class="MsoNormal">Reminder on the below.</div>
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<div class="MsoNormal">Order ID: 6137863589</div>
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<div class="MsoNormal">Store Code: Max60177</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzA3MjYxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.76KyCNzZxlnsZbPKZdNxj7IVFIhPJGkl4zSRhc0FMVY" data-id="2044007072612" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Akshay Berry <br>
<b>Sent:</b> Tuesday, November 8, 2022 8:41 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max Baljurashi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5000169] - POC</div>
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<a id="OWAAM986DCEF1CA534F7EBDCB0178C0E9138C" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhilash</span></a>,</div>
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<div class="MsoNormal">Reminder on the below. Customer claims order not collected.</div>
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<div class="MsoNormal">Order ID: 6137863589</div>
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<div class="MsoNormal">Store Code: Max60177</div>
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<div class="MsoNormal">Regards,</div>
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<img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzA3MjYxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.76KyCNzZxlnsZbPKZdNxj7IVFIhPJGkl4zSRhc0FMVY" data-id="2044007072612" alt="Logo

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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, October 27, 2022 2:52 PM<br>
<b>To:</b> Max Baljurashi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5000169] - POC</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<strong><u><span style="font-family:-apple-system">Reminder on this!</span></u></strong><b><u><br>
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Problem Statement: Need POC<br>
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Order ID: 6137863589<br>
Tracking ID: 613786358923999991<br>
Store Code: Max60177<br>
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Assistance Required: Need Urgent POC<br>
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Issue Description: The customer has contact us informing that he has not received the order, Kindly check and share with us the POC and customer ID.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Rana</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 23 Oct at 4:00 PM
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">A gentle Reminder on this!</span></strong><span style="font-size:10.5pt;font-family:-apple-system"><br>
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Problem Statement: Need POC<br>
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Order ID: 6137863589<br>
Tracking ID: 613786358923999991<br>
Store Code: Max60177<br>
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Assistance Required: Need Urgent POC<br>
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Issue Description: The customer has contact us informing that he has not received the order, Kindly check and share with us the POC and customer ID.<br>
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Regards,<br>
Safa.</span>
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