Subject: Note Added - [#5334072] POD
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 11:12:29 +0000

Hi ,    Akash Datla added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5334072    Subject:  POD   Requester: لجين    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Please find attached POD . </div>
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Akash Datla</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, November 29, 2022 2:20 AM<br>
<b>To:</b> Bm olmriyadh &lt;[email-masked]&gt;; Akash Datla &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5334072] - POD</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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Problem Statement: Need POD<br>
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Order ID: 6184137667<br>
Tracking ID: FP1120220012857<br>
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Assistance Required: Need Urgent POD<br>
Issue Description: The order was shipped from our side on 20/11/22   and as per shipa website the order delivered to customer on ​21/11/22 ​<br>
But the customer claiming that she has not received the order,Kindly check and share with us the POD and customer ID.<br>
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Regards,<br>
CS Team</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Thu, 24 Nov at 12:37 AM
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<span style="font-size:9.0pt;color:#6F7071">لجين</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">Hi, welcome to MaxFashion.<br>
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</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="color:#3F3F46">مرحبًا بك في ماكس فاشون<br>
<b>Bot: </b>مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟<br>
<b>Customer: </b></span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128230;</span><span style="color:#3F3F46"> حالة الطلب<br>
<b>Bot: </b>الرجاء إدخال رقم طلبك للمتابعة.<br>
<b>Customer: </b>6184137667<br>
<b>Bot: </b>شكرًا، تم توصيل طلبك.<br>
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إن لم تستلم طلبك بعد أو استلمت فقط جزءًا منه يرجى الاتصال بنا للحصول على المساعدة.<br>
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يمكنك أيضًا تتّبع طلبك بسهولة عبر سجل الطلبات في حسابي.<br>
<b>Bot: </b>قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا<br>
<i>[Customer Feedback: غير راض للغاية]</i><br>
<b>Bot: </b>هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ </span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128590;</span><span style="color:#3F3F46"><br>
<b>Customer: </b>نعم </span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">لم استلم طلبيتي و على التطبيق حالة الطلب تم الاستلام</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">ممكن أحد يهتم</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">أرسلت الطلب أكثر من مرة!!!!!!!</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحبا لجين شكرا لتواصلك معنا , معك حصه
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كيف يمكنني مساعدتك ؟</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.<br>
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نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم. </span></div>
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